Overview

The Workers’ Compensation Assistant is responsible for administering and coordinating workers' compensation claims from incident intake through claim resolution. Ensures compliance with state and regulatory requirements, manages claim documentation, coordinates with stores, employees, medical providers, claims administrators, legal counsel, and payroll, and supports return-to-work and risk management initiatives.

25 Days PTO

Medical * Dental * Vision
401k 100% Match up to 6%

This is an in office only opportunity in Pearland.

Essential job functions include, but are not limited to:

1. Incident Receipt and Intake

Receive and review incident reports submitted through Workday and other reporting channels
Review documentation received directly from store locations when an incident report has not been initiated
Track, review, manage, and close first-aid incidents in Workday
Support increased workers' compensation and first-aid incident activity associated with new store openings

2. Initial Claim Documentation Review

Verify incident reports are submitted accurately and in compliance with company and state requirements
Confirm employees receive all required state-specific workers' compensation forms and notifications
Track and maintain required claim documentation, including:
- Drug Screens
- Chain of Custody Forms
- Authorizations to Release Records
- Panel of Physicians Documentation (where required)
- Authorizations for Disclosure
- Alcohol Testing Documentation
- Medical Provider Records
Follow up with store leadership and other stakeholders to obtain missing or incomplete documentation

3. Drug and Alcohol Testing Administration

Coordinate and monitor post-incident drug and alcohol testing related to workers' compensation claims
Track testing associated with:
- Workplace injuries
- Property damage incidents
- Reasonable suspicion cases
- Vehicle accidents
Ensure all testing results and supporting documentation are received, maintained, and documented in accordance with company policy and regulatory requirements
Respond to employee and management inquiries regarding drug and alcohol testing procedures, employee pay, and time reporting requirements

4. Workers' Compensation Claim Filing

File workers' compensation claims with the third-party administrator (Strategic), as well as other state programs and agencies that do not utilize Strategic
Ensure compliance with state-specific filing and reporting requirements, including:
- Ohio: File claims directly with the state
- Arizona: File claims with Strategic and complete required state forms
- Arkansas: Complete required state forms and ensure employee-required documentation is submitted
Maintain accurate claim records and filing documentation

5. Work Status and Return-to-Work Management

Review employee Work Status Reports and medical documentation
Monitor employee work restrictions and return-to-work status
Track follow-up appointments and treatment plans with treating physicians.
Communicate with claims adjusters and provide requested claim information and supporting documentation
Review available video footage and submit relevant evidence to claims adjusters
Prepare Bona Fide Offer letters following work status updates
Coordinate the preparation of wage statements in partnership with Payroll
Support return-to-work and transitional duty programs

6. Attorney and Litigation Coordination

Manage claims involving employee legal representation
Escalate attorney-represented claims to appropriate internal stakeholders
Maintain and update legal tracking reports and claim records
Track hearings, legal deadlines, medical appointments, and document requests
Coordinate responses and provide requested documentation to legal representatives
Present and review attorney-represented claims during claim summary and litigation review meetings

7. Workers' Compensation Program Administration

Maintain compliance with state workers' compensation posting requirements for all store locations
Verify stores maintain required Chain of Custody forms and related documentation
Coordinate store setup and maintenance of approved occupational health and medical provider networks
Partner with First Advantage and other vendors to ensure provider network participation and compliance
Review and resolve outstanding workers' compensation-related invoices and billing discrepancies
Serve as a resource to stores, employees, management, medical providers, claims administrators, and third-party vendors regarding workers' compensation policies, claim management processes, and regulatory requirements.
Support workers' compensation compliance and claim administration needs associated with new store openings and business growth initiatives
It is an essential function of this job for the employee to work in office/in the employee’s assigned work site. No remote work is available
Perform other duties as required and/or assigned
Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

Bachelor’s Degree: Business or Human Resources preferred
1 + years Human Resources experience preferred
Willingness and ability for on-the-job training
Attention to detail and adherence to deadlines
Team player and team collaboration are essential
Proficiency in Microsoft Office

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer

Bucee's

Latest Jobs

Accounting Associate

Workers' Compensation Assistant