Job Posting Title:
Director, Digital Employee Experience
Req ID:
10159751
Job Description:
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
The Director, Digital Employee Experience is a highly visible enterprise leadership role within The Walt Disney Company's HR Technology organization. This leader will define and advance the digital employee experience strategy for more than 230,000 employees worldwide, shaping how employees interact with HR technology, AI-enabled tools, automation, onboarding experiences, self-service capabilities, and digital workplace solutions.
Operating at the intersection of employee experience, product management, technology, HR, and digital transformation, the Director will translate employee needs and business priorities into scalable digital products, platforms, and experiences. This is both a strategy and delivery role: the successful candidate will establish the vision and roadmap while ensuring initiatives move from concept through launch, adoption, measurement, and continuous improvement.
The Director of Digital Employee Experience will lead employee-facing digital products, platforms, and transformation initiatives. Success requires a collaborative, innovative approach and the ability to influence senior stakeholders and translate strategy into measurable outcomes.
Develop and execute a clear, forward-looking strategy for a seamless, intuitive, and consumer-grade digital workplace experience.
Identify where responsible AI, automation, data, and emerging technologies can improve productivity, engagement, and access to services and information.
Oversee the full lifecycle of employee-facing products and experiences, from discovery and ideation through design, development, launch, adoption, and continuous improvement.
Translate employee insights, business requirements, and complex needs into clear product strategies, requirements, desired outcomes, and measurable success criteria.
Partner closely with engineering, product, design, data, HR, and business teams to align priorities and delivery strategies.
Use research, feedback, analytics, and industry trends to improve functionality, accessibility, consistency, and overall experience quality.
Advance initiatives including My Disney Assistant, digital onboarding and pre-boarding, unified employee portal experiences, and AI-enabled employee services.
Balance employee needs, business value, technology capabilities, responsible AI considerations, and operational scalability.
Establish and monitor OKRs, KPIs, and other measures tied to product adoption, employee satisfaction, productivity, and business impact.
Create a culture of experimentation, innovation, customer-centricity, accountability, and continuous improvement.
Required Qualifications & Skills:
Experience leading AI, automation, self-service, digital workplace, or comparable technology-enabled transformation initiatives.
Ability to establish and use OKRs, KPIs, research, analytics, and employee insights to guide priorities and measure business impact.
Preferred Qualifications:
Experience with employee self-service, digital workplace, onboarding, or enterprise employee experience platforms.
The hiring range for this position in Orlando, FL is $197,600 to $264,900 per year and in Glendale, CA is $215,000 to $278,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Enterprise Technology and Data
Job Posting Primary Business:
Enterprise Products
Primary Job Posting Category:
Product Management Solutions
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Orlando, FL, USA
Alternate City, State, Region, Postal Code:
USA - CA - 820 S Flower St
Date Posted:
2026-09-09
